It all began in June 2006. Long-time Delaware Area Rapid Transit (DART) bus driver Pedro Toala ended his shift and parked his bus in the downtown Wilmington DART garage under I-95. He had a few minutes to spare before he had to leave and pick up his daughter Gale from school. He walked to the park next to the bus facility to use a Port-A-Potty. While Pedro was inside, some teens playing on the park's basketball court decided to play a prank. They thought it would be funny to tip the Port-A-Potty over with Pedro inside. And so they did ... unintentionally breaking Pedro's spine. In an instant, Pedro's life changed: He was now a paraplegic, confined to a wheelchair for the rest of his life. Like most people in Wilmington, the staff at PFI had been following the Toala family story in the news and had donated money to the fund. But the PFI team couldn't stop feeling that sending a check wasn't enough. They knew an organization with PFI's skills and capabilities could make a much bigger difference. So Cher Przelomski and Susan Simmons met with the Toalas to see how they could help.